Phone, email and remote support from engineers who explain things clearly.
Engineers at your office for hardware faults, installations and hands on fixes.
Monitoring, updates and maintenance for a fixed monthly fee.
Setup, security and replacement planning for laptops, desktops and phones.
Accounts, devices and access ready before a new hire's first day.
Agreed response and fix times, written down, so you always know what to expect.
Standard support runs during business hours. If you have systems that can’t wait, we offer extended and 24/7 cover.
Yes. Many clients use us as backup for their own team, for escalations, projects or out of hours cover.
Most clients pay a fixed monthly fee per user or device. If you only need help now and then, we also sell blocks of support hours.
